Refund and Returns Policy
Effective Date: January 8, 2025

At Parfine Unie, we are committed to ensuring customer satisfaction with every purchase. If you are not fully satisfied with your order, we offer a straightforward refund and returns policy to address your concerns.

1. Refund and Return Eligibility

To qualify for a return or refund, the following conditions must be met:

  • The item must be unused, in its original packaging, and in the same condition as when received.
  • You must provide proof of purchase (e.g., order confirmation or receipt).
  • Returns must be initiated within 30 days from the date of delivery.

2. Non-Returnable Items

Certain items cannot be returned or refunded:

  • Products marked as “Final Sale” or “Non-Returnable.”
  • Items damaged due to misuse, neglect, or improper handling.
  • Gift cards or downloadable software products.

3. How to Request a Return or Refund

To initiate a return or refund, please follow these steps:

  1. Contact Us:
    • Email us at info@parfineunie.com or call 218-397-6832 with your order details and reason for return.
  2. Approval:
    • Once approved, we will provide instructions on returning the product, including the return shipping address.
  3. Return Shipping:
    • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

4. Refund Process

  • Upon receiving and inspecting the returned item, we will notify you of the refund approval status.
  • If approved, your refund will be processed, and the credit will be applied to your original payment method within 7-10 business days.

5. Damaged or Defective Items

If your item arrives damaged or defective:

  • Notify us within 7 days of delivery by emailing info@parfineunie.com with photos of the damage.
  • We will arrange for a replacement or full refund at no additional cost to you.

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us to arrange the process.

7. Late or Missing Refunds

If you have not received your refund after 10 business days:

  1. Check your bank or credit card statement.
  2. Contact your bank or credit card provider, as processing times may vary.
  3. If you still have not received the refund, please contact us at info@parfineunie.com.

8. Contact Information

If you have any questions about this policy or need further assistance, feel free to reach out to us: